St John of Jerusalem Eye Hospital Group only require you to provide personal information necessary for us to complete a specific task, for example, when you make a donation we require you to provide us with sufficient personal information so that we may process your donation and also so that we may contact you in the event of a problem.
We will only email you on average once a month with updates on our news and events. You can stop this service at any time by following the ‘unsubscribe’ link in every email.
St John of Jerusalem Eye Hospital Group will not share your personal information to any third party.
If you no longer wish to receive communications from St John of Jerusalem Eye Hospital Group please contact firstname.lastname@example.org, you are free to unsubscribe from all communications at any time.
Cookies are small text files on your device. They are made by your web-browser when you visit a website. Every time you go back to that website, your browser will send the cookie file back to the website’s server. Cookies are useful because they allow a website to recognise a user’s device.
Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.
They can also help to ensure that adverts you see online are more relevant to you and your interests.
Information supplied in cookies also allows us to measure the effectiveness of online marketing campaigns for St John Eye Hospital. This enables us to ensure any money we spend on digital marketing gives us a good return on investment. How to control your cookie preferences
Cookies are used to enable us to improve services for you through, for example:
Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Please be aware that restricting cookies may impact on the functionality of our website.
St John of Jerusalem Eye Hospital Group (SJEHG) is committed to protecting and respecting your privacy. For the purposes of the General Data Protection Regulations (GDPR) and any subsequent UK legislation covering data protection the Data Controller is SJEHG.
This Policy sets out why we collect personal information about individuals and how we use that information. It explains the legal basis for this and the rights you have over the way your information is used.
This Policy covers SJEHG in relation to the collection and use of the information you give us. We may change this Policy from time to time. If we make any significant changes we will advertise this on the website or contact you directly with the information. Please check this page occasionally to make sure you are happy with any changes.
If you have any questions about this Policy or concerning your personal information please contact the Director of Fundraising at email@example.com or by post to St John of Jerusalem Eye Hospital Group, 4 Charterhouse Mews, London EC1M 6BB.
The type and amount of information we collect depends on why you are providing it.
The information we collect when you make an enquiry includes your name, date of birth, email address, postal address, phone number and preferred themes and methods of communication.
If you are a supporter, for example making a donation, volunteering, registering to fundraise, signing up for an event in addition to asking for your name and contact details (your full address, email address and your phone number) we may also ask you for your preferred themes and methods of communication and reasons for supporting our work if you are willing to provide this information.
The information we collect when you make a donation or payment can include your name, email address, postal address, phone number and preferred themes and methods of communication. For credit and debit card transactions, we destroy the long card number and security code upon processing, in line with Payment Card Industry Data Security Standard (PCI DSS) compliance requirements. For auditing purposes, for cheque transactions we take a photocopy of the cheque. For direct debit transactions we keep a copy of the authorisation that includes bank account details.
If you are a job applicant the information you are asked to provide is as set out in the application and necessary for the purposes of our considering the application.
We may collect information from you whenever you contact us or have any involvement with us for example when you:
We collect information:
We will use your personal information in a number of ways which reflect the legal basis applying to processing of your data. These may include:
The use of your information for the purposes set out above is lawful because one or more of the following applies:
If you want to contact us about your marketing preferences please contact firstname.lastname@example.org or call on 020 7253 2582
We use some profiling and screening techniques, performed by our own staff, to ensure communications are relevant and timely, and to provide an improved experience for our supporters. Profiling also allows us to target our resources effectively, which donors consistently tell us is a key priority for them.
We do this because it allows us to understand the background of the people who support us and helps us to make appropriate requests to supporters who may be able and willing to give more than they already do. Importantly, it enables us to raise more funds, sooner, and more cost-effectively, than we otherwise would.
When building a profile we may analyse geographic, demographic and other information relating to you in order to better understand your interests and preferences in order to contact you with the most relevant communications. In doing this, we may use additional information from third party sources when it is available. Such information is compiled using publicly available data about you, for example addresses, listed Directorships or typical earnings in a given area.
If you have any questions or concerns about this, please contact us at email@example.com or on 020 7253 2582 or at 4 Charterhouse Mews, London EC1M 6BB.